Operations Manager

MarAlliance is a dynamic, international non-profit that explores, enables and inspires conservation action  for threatened marine wildlife – notably sharks, rays, and turtles – and their critical habitats with  dependent human communities. In the face of declines in many populations of marine wildlife, these  species need a strong, effective and science-based voice to represent them to help dependent partners  shape management and conservation strategies and action to reverse declines. To this end, we design  and conduct collaborative community-based research, education and conservation programs, that  generate essential data on threatened marine wildlife populations, behavior and ecology to enable fact based conservation and management, often in the context of established or proposed marine protected  areas with a goal of rewilding our oceans. We are registered in Belize, Panama, Cabo Verde, and the United  States with additional programmatic bases in Honduras and Micronesia. 

At MarAlliance, we owe our success to the efficiency of organizational processes. To help maintain and  grow this standard, we’re seeking an experienced operations manager to oversee daily activities. The  ideal candidate will have a sharp business mind and proven success in managing multiple country  programs for maximum productivity and conservation impact. This person will be highly skilled in human  resources, finance, and be able to further nurture an environment of trust, diversity, and inclusion  within the MarAlliance team and with partners. 

Position summary:

The Operations Manager (OM) will be an experienced professional, with a background in operations and  program management that will supervise our teams conducting marine wildlife research, education and  conservation work primarily focused in Central America and Mexico with other programmatic bases. They  will be responsible to:

  • Maintain constant communication with all Coordinators, staff, and partners to ensure proper  operations of the organization. 
  • Develop, implement, and maintain a monitoring and evaluation program, internal quality  assurance protocols 
  • Increase the efficiency of existing processes and procedures to enhance the organization’s  internal capacity and productivity 
  • Formulate internal strategies and support external strategic planning, charting and improving  staff performance, procuring funding and resources and securing compliance. 
  • Ensure that operational and programmatic activities remain on time and within budget
  • Track staffing requirements, setting terms of reference, overseeing contracting and hiring new  employees as needed across programmatic countries 
  • Oversee accounts payable and accounts receivable department. 

Key responsibilities

Financial Operations (primary responsibility)

  • Support the development of and manage the operating budget, including processing payments and reimbursements, creating donor and partner agreements, and with the Financial Controller tracking expenses, reconciling accounts, forecasting future scenarios, and frequently reporting spending activities to the Executive Director.
  • Work in partnership with the Financial Controller (FC) and Country or Thematic Coordinators to ensure reporting and compliance expectations.
  • Maintain internal controls and safeguards for receipt of revenue, costs, program budgets, and actual expenditures.
  • Oversee payments and payment schedules.
  • Coordinate the annual and monthly close process with reviews of balance sheets and P&Ls with FC.
  • Support the FC with audit activities and audit firms.
  • In partnership with the Executive Director, coordinate and lead the annual budgeting process; administer and review all financial plans and compare to actuals to identify, explain, and correct variances as appropriate.


Human Resources (secondary responsibility)

  • Ensure compliance with local and federal/country organizational and tax filings, including, but not limited to all existing government and legal reporting requirements, and other relevant local and country labor laws.
  • In collaboration with the Executive Director, plan, manage, and oversee organizational financial best practices, policies, procedures, guidelines, and tools to meet operational goals, identifying opportunities for improvement.
  • In collaboration with the Executive Director and the leadership team, create a nimble monitoring and evaluation plan for use to assess programmatic success.
  • Drive staffing requirements, create terms of reference, create interview panels or interview and hire staff.
  • Collaborate with other team members and participate constructively in team meetings and project planning.
  • Perform other operational duties, as needed.


Partnership Planning & Oversight (tertiary responsibility)

  • Coordinate communication with organizational partners and plan effective strategies to grow partnerships
  • Lead monthly meetings with partners
  • Track performance of partnerships and report to Executive Director and Coordinator team
  • Coordinate with Communications on strategies to grow partnerships
  • Identify opportunities for new strategic partnerships with management team
  • In partnership with the Leadership Team support the development of funding proposals or fundraising projects that strengthen partnerships and advance MarAlliance’s mission.
  • Lead, motivate, and support a multicultural, remote and international team within a time
    sensitive and demanding environment, including career development plans for direct reports and problem resolution
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Work closely with legal advisors to ensure that activities remain compliant
  • Oversee organization’s materials and inventory
  • Conduct quarterly budget reviews and report cost plans to the Executive Director

Required skills and qualifications

  • Five or more years of proven success in an operations management role
  • Demonstrated skills in budget development and oversight
  • Proven human resources and monitoring and evaluation skills
  • Excellent organizational and time management skills
  • Excellent interpersonal, diplomacy, facilitation and institutional capacity building skills
  • Strong written, verbal and presentation communication skills
  • Proficiency in conflict management and business negotiation processes
  • Experience and knowledge of working with NGOs, governmental agencies, communities, and the  private sector.  

Preferred skills and qualifications

Our ideal candidate is/has:

  • A minimum of 5 years of experience with a bachelor’s degree (master’s degree preferred) in operations management, business administration, or related field
  • Capable of translating financial concepts to, and effectively collaborate with, colleagues who do not have strong finance backgrounds
  • Successful track record in setting priorities; keen analytic, organization, and problem-solving skills which support and enable sound decision-making
  • Excellent relationship building skills with an ability to negotiate and work with a variety of internal and external stakeholders and contractors
  • A collaborative project manager who can manage multiple projects involving different individuals, teams, and partners to meet collective goals on time and with excellence
  • Ability to maintain confidentiality and handle sensitive information
  • Experience supporting organizational budgeting processes for an evolving organization
  • Must understand non-profit accounting with strong IT skills, including Quickbooks, Microsoft Suite and Zoom
  • Passionate about the mission of MarAlliance. Must demonstrate a deep commitment to a vision of thriving marine wildlife in healthy seas stewarded by coastal communities.
  • Ability to communicate fluently in English and preferably Spanish, with Portuguese and or French an asset.
  • Any other related duties as assigned to support MarAlliance operations and the ED.


The position is full time and remote living in the US, and available for one year commencing June 3rd 2024, with possibility of annual renewal based on satisfactory performance.

Salary and benefits

The salary is competitive and based on qualifications and experience. Staff benefits include health insurance, international professional travel and capacity building opportunities, flexible hours, paid vacation, and a communications allowances.

Location and Oversight

The position is ideally based in the US, and will involve working remotely, with up to 20% travel to often remote or rustic field locations. The Operations Manager will report to the Executive Director, and maintain communications with relevant MarAlliance team members.

How to apply:

Please send CV, letter of interest and three references as one PDF package to info@maralliance.org stating “LAST NAME_OM-MAR” in the subject line by May 14, 2024

Asistente de comunicación (Internship)

MarAlliance es una organización internacional sin ánimo de lucro registrada en EE.UU., Belice, Panamá y Cabo Verde, cuyo objetivo es explorar, facilitar e inspirar cambios positivos para la fauna marina amenazada, especialmente tiburones y rayas, sus hábitats críticos y las comunidades humanas dependientes. Nuestra misión es amplia y ambiciosa, y trabajamos en tres idiomas y en siete países de tres regiones. Ante el declive de muchas poblaciones de megafauna marina, estas especies necesitan una voz fuerte, eficaz y con base científica que las represente para ayudar a los socios dependientes a dar forma a las estrategias y acciones de gestión y conservación para invertir el declive.

Resumen del puesto:

Buscamos a un becario (6 meses) proactivo, con conocimientos digitales y excelente capacidad de redacción y edición de textos, que apoye la creación de contenidos escritos de alta calidad y recursos multicanal para difundir el trabajo que MarAlliance realiza a través de sus plataformas en línea (sitio web, redes sociales, boletín, entre otras) y fuera de línea, y que interactúe con nuestro público externo para contribuir a nuestros objetivos generales de comunicación y marketing. El Asistente de Comunicación dependerá directamente del Coordinador de Comunicación y Marketing, y trabajará en estrecha colaboración con el resto del equipo para apoyarles en los elementos de comunicación de su trabajo.

Las funciones y responsabilidades incluirán, entre otras, las siguientes:

  1. Proporcionar apoyo creativo, editorial y operativo a los proyectos. 
  2. Apoyo en la organización, etiquetado y etiquetado del archivo fotográfico y gestión del archivo de vídeo.
  3. Gestión de la comunidad: Gestionar activamente los canales de medios sociales, así como identificar nuevas tendencias y oportunidades de colaboración. Generar reels y visuales.
  4. Apoyo en la redacción de artículos de blog (SEO) y contenido de boletines. 
  5. Ayudar a construir y desarrollar materiales, herramientas y acciones para campañas (online y offline).
  6. Ayudar en diferentes tareas relacionadas con la comunicación trabajando mano a mano con contratistas externos (desarrollador web, diseñador gráfico…) para mejorar el compromiso de las audiencias externas.
  7. Apoyo en la elaboración de informes de campañas y comunicaciones (Google Analytics, métricas de redes sociales, informes de marketing por correo electrónico).
  8. Como parte del Equipo de Comunicación de MarAlliance, apoyar al Coordinador de Comunicación y Marketing en cualquier otro proyecto de comunicación, coherente con las habilidades y experiencia del titular del puesto, en circunstancias no rutinarias.

Experiencia, conocimientos y aptitudes requeridos:

  1. Licenciatura en comunicación, periodismo, marketing o cualquier disciplina relacionada.
  2. Experiencia en comunicación digital o marketing.
  3. Pasión e interés por la naturaleza, la vida marina y la conservación.
  4. Capacidad demostrada para redactar y presentar comunicaciones creativas.
  5. Presencia y conocimientos de medios sociales y digitales.
  6. Capacidad para realizar múltiples tareas y detectar buenas historias.
  7. Capacidad para trabajar a distancia y cumplir los plazos establecidos.
  8. Conocimientos de diseño gráfico deseables, pero no necesarios.
  9. Conocimientos de edición de vídeo deseables pero no necesarios. 

Salario y prestaciones:

Estipendio durante 6 meses.


Español, con fluidez en inglés


Nacionales o residentes de Panamá, Belice, México, Honduras, Guatemala.

Este contrato será a distancia dentro de las zonas horarias de América, flexible, a tiempo completo y desde casa con hasta un 10% de viajes ocasionales locales e internacionales.

Cómo presentar la candidatura:

Por favor, envíe su currículum, portfolio si lo tiene, y carta de presentación a info@maralliance.org con “MAR-CA_Apellido” en el asunto antes del 21 de marzo, 2024. No se admiten llamadas.

Communications Assistant (Internship)

MarAlliance is an international non-profit registered in the US, Belize, Panama and Cabo Verde that aims to explore, enable and inspire positive changes for threatened marine wildlife – notably sharks and rays – their critical habitats and dependent human communities. Our remit is broad and ambitious, and we work in three languages and across seven countries encompassed by three regions. In the face of declines in many populations of marine megafauna, these species need a strong, effective, and science-based voice to represent them to help dependent partners shape management and conservation strategies and action to reverse declines.

Position summary:

We are seeking for a proactive, digitally savvy Paid Intern (6 month) Communications Assistant with excellent writing and copy editing skills, who will support the creation of high-quality written content and multichannel assets to broadcast the work MarAlliance does through its online (website, social media, newsletter, among others) and offline platforms, and engage with our external audiences to contribute to our overall communications and marketing goals. The Communications Assistant will directly report consistently to the Communications and Marketing Coordinator, and work closely with the rest of the team to support them on the communications elements of their work.

Duties and responsibilities will include but are not limited to:

  1. Provide creative, editorial, and operational project support. 
  2. Support organizing, labeling and tagging the photo archive and video archive management.
  3. Community Management: Actively manage social media channels, as well as identify new trends and collaboration opportunities. Generate reels and visuals.
  4. Support with writing blog articles (SEO) and newsletter content. 
  5. Help build and develop materials, toolkits, and actions for (online and offline) campaigns.
  6. Assist in different communications-related tasks working hand in hand with external contractors (web developer, graphic designer…) to improve the engagement of external audiences.
  7. Support in campaign and communications reporting (Google Analytics, social media metrics, email marketing reports)
  8. As part of the MarAlliance Communications Team, support the Communications and Marketing Coordinator with any other communications projects, consistent with the skills and expertise of the post holder, in non-routine circumstances.

Experience, Knowledge, and Skills Required:

  1. Bachelor’s degree in communications, journalism, marketing or any related discipline.
  2. Experience working in digital communications and or marketing.
  3. Passion and interest for nature, marine life and conservation.
  4. Proven ability to write and deliver creative communications.
  5. Social Media and digital presence and knowledge.
  6. Ability to multitask and spot good stories.
  7. Capable of working remotely and meeting established deadlines.
  8. Graphic design skills are desirable but not required.
  9. Video editing skills are desirable but not required.

Salary and benefits:

Stipend for 6 month.


English, Spanish are mandatory.


Panama, Belize, Mexico, Honduras, Guatemala nationals or residents. 

This contract will be remote within the Americas time zones, flexible, full-time and home-based with up to 10% occasional local and international travel.

How to apply:

Please send your resume, portfolio if you have one, and cover letter to info@maralliance.org with “MAR-CA_Last name” in the subject line by 21st of March, 2024. No calls please.